Welcome to FAMMIA LTD! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with these terms. Please read them carefully.

1. General Information

  • Company Name: FAMMIA LTD
  • Address: 5 Mill Close, Wokingham, RG41 1EP, UK
  • Email: info@fammia.com
  • Phone: +44 7341 367542

2. Order Acceptance & Pricing

  • All orders are subject to product availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Prices are listed in GBP (£) and are subject to change without notice.
  • Additional charges (taxes, shipping fees) will be displayed at checkout.

3. Payment Methods

We accept:
💳 Credit/Debit Cards (Visa, Mastercard, etc.)
📱 PayPal & other secure payment gateways

All transactions are encrypted for security.

4. Shipping & Delivery

  • Delivery times vary based on location and product availability.
  • Shipping fees will be calculated at checkout.
  • FAMMIA LTD is not responsible for delays caused by third-party couriers or unforeseen circumstances.
  • Customers must provide accurate shipping details; incorrect addresses may lead to additional charges or order cancellation.

5. Returns & Refunds

Eligibility:

  • Items must be returned in original condition, unused, and with packaging.
  • Proof of purchase is required.

Timeframe:

  • Returns must be requested within 14 days of delivery.
  • Refunds will be processed within 7-10 business days after receiving the returned item.

Non-Returnable Items:

  • Perishable goods (groceries, snacks)
  • Personalized/custom-made products
  • Hygiene-related items (unless defective)

6. Cancellations

  • Orders can be canceled within 24 hours of placement if not yet processed.
  • Contact info@fammia.com for cancellation requests.

7. Product Descriptions & Liability

  • We strive for accuracy, but product colors/specs may vary slightly due to screen settings.
  • FAMMIA LTD is not liable for misuse of products or damages not caused by our negligence.

8. Privacy Policy

Your personal data is protected under GDPR. We only use your information for order processing and service improvements. See our Privacy Policy for details.

9. Intellectual Property

All content (logos, text, images) on our website is owned by FAMMIA LTD and protected by copyright laws. Unauthorized use is prohibited.

10. Governing Law

These terms are governed by UK law. Any disputes will be resolved in UK courts.

11. Changes to Terms

FAMMIA LTD may update these terms at any time. Continued use of our services implies acceptance of changes.

12. Contact Us

For questions regarding these Terms and Conditions, contact:
📧 Email: info@fammia.com
📞 Phone: +44 7341 367542